Remote Desktop Gateway Interruption
Minor incident
Major Applications
Remote Desktop Portal (Workstation Remote Control)
2024-08-21 08:10 MDT
· 10 minutes
Updates
Issue
August 21, 2024 · 08:30 MDT
There was a momentary interruption in the Remote Desktop system that affected a server in Edmonton. Users connected to remote desktops physically located in the Edmonton office had their connections dropped, and users trying to connect to remote desktops anywhere in the company during the outage would not have been able to do so.
Users with established connections to Desktops in most other offices would not have been affected.
The problem has been resolved.
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