Victoria Office Internet Service Intermittent

Minor incident BC and Northern Offices Victoria
2024-11-15 09:32 MST · 5 hours, 47 minutes

Updates

Resolved

Issue resolved by Shaw / Rogeres.

November 15, 2024 · 15:19 MST
Monitoring

The internet provider performed a firmware update on the modem and expressed confidence that the connection should now stay up. We will continue to monitor.

November 15, 2024 · 10:53 MST
Issue

The Internet connection in the Victoria office is behaving intermittently. The connection works for a period of time and then drops for a while.

In an ironic twist of fate, today is the last day of this internet connection before the office moves to a new location with a more robust internet connection.

Corporate IT is contacting the internet service provider to look into the issue.

November 15, 2024 · 09:32 MST

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