Communication Issue in Lethbridge and Victoria
Minor incident
Major Applications
AERIS
Service Desk
Vision and iAccess
Other Centralized Application
2025-01-10 11:17 MST
· 6 hours, 40 minutes
Updates
Monitoring
January 10, 2025 · 12:08 MST
The issue appears to have been resoled through collaboration with our managed services provider. We are monitoring to ensure the systems are stable.
Issue
January 10, 2025 · 11:17 MST
Currently there is a communication issue occurring between the datacenter and the Lethbridge and Victoria offices. This issue is interfering with users working in those offices from communicating with centrally hosted applications in the datacenter including Vision, AERIS, HRTS, ESS, and the Employee Directory.
Corporate IT is investigating and expects to have a resolution shortly.
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